Manage Subscription
PixelBlocker+ Premium is £4.99 a month or £39.99 a year, on your PixelBlocker+ account.
Your subscription
Cancel, switch between monthly and yearly, or update your card.
Signed in as .
It opens the Stripe billing portal for this account, where you can also download your receipts.
There is no subscription on this account yet. If you just paid, wait a few seconds and press Manage subscription again. Otherwise, get PixelBlocker+ Premium.
Enter the email on your PixelBlocker+ account. Stripe emails you a link or a code to sign in.
Open a support ticket in the #tickets channel of our Discord. Tell us the email on your PixelBlocker+ account and what you want: cancel, switch plan or update your card. You can also email us from that address.
Have a PixelBlocker+ account? Sign in on the Premium page, then come back here to manage your subscription.
Cancel
Open the billing portal above and cancel your subscription there.
Open a support ticket in the #tickets channel of our Discord, give the email on your account, and ask us to cancel. Or email us from that address.
Cancelling stops the next renewal. Premium stays on until the end of the period you already paid for, then it stops. You are not charged again.
Your account stays. You can subscribe again any time from the Premium page.
Cancelling during a locked session does not end that session.
Switch between monthly and yearly
In the billing portal, change your plan to monthly (£4.99) or yearly (£39.99). Stripe shows what you will pay, and when, before you confirm.
Open a support ticket in our Discord and say which you want: monthly (£4.99) or yearly (£39.99). Or email us.
Update your card
In the billing portal, update your payment method.
Open a support ticket in our Discord and we will help you update it. Or email us. Never send card details in a message or an email.
If a renewal payment fails, Stripe tries it again several times. Premium stays on for up to 7 days after the end of the period you paid for, so update your card soon. If every retry fails, the subscription ends and premium stops. You can subscribe again at any time.
Move Premium to another browser, computer or phone
Premium works in one browser at a time. To use it in another browser, sign in to the extension there with the same account: Premium moves to that browser, and the one that had it stops censoring. Premium can move once every 30 days. If you reinstalled the extension and cannot move it back, ask us in Discord.
In the PixelBlocker+ app, Premium works on one computer and one phone at a time, next to that device's own licence key: Media Studio, Broadcast and keyholder locks on the computer, keyholder locks on the phone. To move it, sign in to this account on the other computer or phone, or press Move Premium on the app's account screen. Each can move once every 30 days.
Doms never pay: for keyholder locks, only the wearer needs Premium. Self-locks are free.
Paid, but premium is not showing
Premium unlocks once Stripe confirms your payment, usually within a few seconds. In the extension, open the popup or press Refresh. In the apps, check you are signed in with the account you paid with.
To see your status, sign in on the Premium page. Still nothing after a few minutes? Open a support ticket in our Discord. Or email us.
Refunds and terms
Read the Refund Policy and the Terms of Service. Questions? Open a support ticket in our Discord. Or email us.